Privacy policy

Privacy Policy – SUKOON WELLNESS

This Privacy Policy describes how SUKOON WELLNESS ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Order Information

  • Products purchased

  • Payment details (processed securely through third-party payment providers)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, updates, and customer support

  • Improve our website and customer experience

  • Prevent fraud and maintain security

  • Send promotional emails, newsletters, or special offers (only if you opt in)

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment processors to securely process transactions

  • Shipping and delivery partners to fulfill orders

  • Service providers such as website hosting and analytics providers

All third-party providers are required to safeguard your information and use it only for the services they provide.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website functionality, performance, and marketing efforts

You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data, subject to applicable legal requirements

To exercise any of these rights, please contact us at info.sukoonwellness@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

SUKOON WELLNESS
Email: info.sukoonwellness@gmail.com